Full Time Islandwide Business Analyst / Process Analyst / Data Analyst - E-Commerce - IT - Data Centre - IT - Mobile Application - IT / Computer - C# / C++ - IT / Computer - Desktop / Helpdesk - IT / Computer - Machine Automation - IT / Computer - Web Development - IT / Computer (Hardware) - IT / Computer (QA/QC) - IT / Computer (Software) - IT / Computer / Web Applications - IT / Software - Full Stack - IT/ Computer - Agile - IT/ Computer - Internet of Things (IoT) - IT/ Computer - Java/J2EE - IT/ Computer - Projects - IT/ NOC / SOC - IT/Computer - Cyber Security - IT/Computer - Infrastructure Security - IT/Computer - Network/System/Database Admin - IT/Computer – Cloud - Manufacturing / Production - Project Management - Research & Design - Sales & Business Development - Science & Technology - Supply Chain & Logistics - UI/UX Design
- Provide escalation point for system generated events and alerts and user generated incidents
- Comply with established Standard Operating Procedures in response to system alerts and routine tasks with consistent accuracy
- Performing backups, checking status of current jobs and tape management
- Provide feedback on existing processes and procedures, submitting ideas for on-going improvements and assist to review documentation on a continuous basis
- Responsible for the monitoring of servers, systems & networks on an 24 X 7 basis
- Degree / Diploma in IT / Computer Engineering or equivalent.
- Min 2 years of technical support experience in a NOC environment
- Good knowledge on OSS platforms and Network Management System (NMS)
- Good communications skill and experience in customer service.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to firstname.lastname@example.org for priority processing.
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