$4K + AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: Islandwide
Responsibilities
- Make and receive contacts via telephone, email and chat for assigned accounts
- Use advanced call structures and techniques
- Investigate reasons for non-payment/return
- Negotiates resolution
- Verify return/payment terms, funding sources and process condition
- Respond to billing disputes, requests for refunds, tax exemptions and logistics etc
- Manages a portfolio of accounts to promote efficiency within standards
- Utilize concise notes/updates in corporate/client databases
Requirements
- Native or fluent Korean speaker – Must also speak English
- Proficiency in MS Word and Excel
- Ability to build rapport, ask questions, listen and redirect the conversations
- Ability to overcome objections, analyze responses and negotiate resolutions
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
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More Information
- Salary Offer $1500-$4000
