$14K + AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: Central
Responsibilities
- Collaborate with HR, Admin and Training team to provide the best experience for new employees, as well as daily experience.
- Collaborate with global IT team to standardize employee Hardware/Software, streamline procurement/shipping process, and establish Overseas IT Asset management.
- Oversee the maintenance, repair or replacement of computer units or other technological components.
- Communicate with customers to identify their requirement and ensure their needs are met, provide follow up services to ensure customer satisfaction and resolve client issues.
- Properly escalate unresolved issues according to Overseas IT Escalation Process.
- Manage PC setup and deployment for new employees, develop automation to create optimized Windows/macOS images, updated as needed.
- Consolidate overseas IT knowledge documents in one place for overseas users’ self-help and regional peer support.
- Align with continuous improvement program focused on business value, process optimization, cost avoidance, cost reductions and IT “Speed to Market.”
Requirements
- Bachelor’s degree in Business (Management Information Systems), Computer Science, Business (Other) or equivalent.
- 6 years of working experience in technical network system and desktop support .
- Knowledge of IT compliance and global regulations in data security, cyber security, and privacy is preferred
- Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
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More Information
- Salary Offer $7000-$14,000
