TSP FHS Customer Operations Manager-SIA ( $4500-$7500/AWS/VB )

 

$7500 + AWS + VB + allowance

5 working days, Mon – Fri, normal office hours

Location: North

 

Responsibilities

  • Contribute to the definition of FCO-CPM RACI, new Retrofit Process RACI and agreement on activity split with SLROS.
  • Contribute to validation of a clear training guide for newly arriving FCOs and manage CURT Chaser to ensure clear process, information and standards worldwide.
  • Guide and coach others with no direct authority from Materials EO team, and other departments on FHS requirements.
  • Contribute to develop and deploy a new way to share our SLROC performance, best practice and knowledge worldwide to interconnect our team, communicate appropriately enhance engagement and grow individual & team wellbeing
  • Contribute to secure operations delivery on existing deals by implementing a new proactive process to identify and monitor critical items, non-quality and drive corrective & preventive actions to completion across SLR
  • Harmonize and improve FHS/TSP operations with aligned processes & metrics through deployment of the new Component Service Level measurement tool (EODA)
  • Achieve 90% PTE on all SIA A380 and A330 AOG, CRI, WSP, RTN and RPL EOs.
  • Implement an improvement plan for shelf to core unit return part of the cycle for every customer not achieving their contractual target.

 

Requirements

 

  • Diploma or Degree Holder, with minimum 6 years working experience in Engineering, Logistics, Information Technology, or Computer Science.
  • Minimum 3 years of relevant supervisory experience in logistics/supply chain roles
  • Strong Team Management and Customer management skills.
  • Excellent Interaction with people – Internal or External. Able to interact easily with other section or departments and with Customer and Vendors.

 

Competitive remuneration package will be offered to the shortlisted candidate.

 

Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.

To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.

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CAREER EDGE ASIA PTE LTD
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To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg

 

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Career Edge Asia has emerged as a team of staffing specialists who aims to provide a one-stop staffing solution by connecting the right candidates to the right organizations across Asia Pacific regions.

Email : recruit@caed.com.sg

Engineering & Technical Division : engr@caed.com.sg

IT & Telecommunication Division : infocomm@caed.com.sg

Phone : (65) 6846 0056

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