TECHNICIAL CUSTOMER SUCCESS MANAGER ($9000-$15,000/AWS/VB)ref: RH

$15K + AWS + VB + allowance

5 working days, Mon – Fri, normal office hours

Location: East

 

Responsibilities

  • Be the customer senior stakeholders first point of contact for tech matters.
  • Manage and report SLAs, SLOs, & SLIs as agreed with customer whole continuously working to bear the targets
  • Be part of customer negotiations along with Growth team in matters related to Tech
  • Provide stakeholders assistance throughout support and deployments periods to avoid/resolve technical issues.
  • Maintaining strong accountability for project scope, cost, resource planning, monitoring, and reporting.
  • Coordinate project management activities, resources, equipment and information.
  • Follow-up of tasks to internal teams and external vendors and assist with schedule and delivery management
  • Identifying and resolving potential conflicts in a multiple-team project environment

 

Requirements

  • Diploma/Degree in IT / Computer Science / Engineering, or equivalent.
  • Minimum 3 years of relevant experience.
  • Knowledge of Microsoft Word, Excel, PowerPoint, Project and Visio is a plus.
  • Excellent communication and interpersonal skills

 

Competitive remuneration package will be offered to the shortlisted candidate.

 

Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.

To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.

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CAREER EDGE ASIA PTE LTD
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To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg

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Career Edge Asia has emerged as a team of staffing specialists who aims to provide a one-stop staffing solution by connecting the right candidates to the right organizations across Asia Pacific regions.

Email : recruit@caed.com.sg

Engineering & Technical Division : engr@caed.com.sg

IT & Telecommunication Division : infocomm@caed.com.sg

Phone : (65) 6846 0056

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