TECHNICAL SUPPORT ENGINEER ($4600-$6200/AWS/VB)ref: SH

$6200 + AWS + VB + allowance

5 working days, Mon – Fri, normal office hours

Location: Central

 

Responsibilities

  • Work closely and build relationships with the rest of the team, including Sales, Customer Advocacy, Research & Development, and Operations
  • Serves as the primary technical liaison between the customer and internal groups (Product Management, R&D, etc) for technical issues
  • Analyse and clarify customer technical inquiries
  • Analysing vulnerability scan results, system audits, and log events
  • Recreating customer software issues in a lab environment
  • Ensure customer feedback is properly channelled into Product Management and Research & Development
  • Maintaining in-depth knowledge of products and information security best-practices
  • Create and publish solution knowledge for re-use by customers and company.

 

Requirements

  • Bachelor’s degree in IT or Computer Science (or equivalent experience)
  • Minimum 3 years of relevant experience.
  • Knowledge/experience in Linux and Windows Server Administration and Configuration is a plus.
  • Excellent verbal and written communication skills

 

Competitive remuneration package will be offered to the shortlisted candidate.

 

Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.

To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.

Please connect us via LinkedIn as follows for efficient messaging:

https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg

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CAREER EDGE ASIA PTE LTD
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To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg

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Career Edge Asia has emerged as a team of staffing specialists who aims to provide a one-stop staffing solution by connecting the right candidates to the right organizations across Asia Pacific regions.

Email : recruit@caed.com.sg

Engineering & Technical Division : engr@caed.com.sg

IT & Telecommunication Division : infocomm@caed.com.sg

Phone : (65) 6846 0056

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