$13,500 + AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: Central
Responsibilities
- Interact with Front office Traders/Business users to provide quality service/solutions to the Issues/Queries.
- Perform incident management role (communicator, tracker, escalator, driver, etc.) for outages; communicate to Business during service outages
- Works independently in a senior role on a diverse range of tasks and may be relied upon to coach/ educate others
- Oversee/Own detailed investigations of incidents to evaluate root causes and ensure implementation of targeted, value added and controlled remediation plans
- Perform Problem Management including prioritization and escalation liaising with business and technology partners as appropriate
- Continuously enhance knowledge/expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
- Researches industry standards, best practices and new innovations in technology and makes recommendations
- Work effectively as a team, supporting other members of the team in resolving critical service issues
Requirements
- 3-5+ years of experience in providing Front Office Support
- Experience in supporting or Fixed Income E-Trading Platform (ION)
- Expert Knowledge of ION Trading solutions / implementations
- Strong Fixed Income functional knowledge particularly treasuries and bond trading expertise
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
More Information
- Salary Offer $8000-$13,500