Senior Desktop Engineer ($2900+AWS+VB) ref;JT

$2900 + AWS + VB + allowance

5 working days, Mon – Fri , normal office hours

Location: International Business Park


  • Be available to receive calls and email during working hour and provide usage assistance to desktop applications, operating systems and network connectivity
  • Comply to Call Management Process as part of 1st level resolution, including the following
  • Perform problem isolation to attempt to identify root cause of issue to resolve the case by accessing existing knowledge base, peers, senior or proactively engaging other resource
  • Ensure problem isolation / resolution are based on FAQs, Knowledge Base, support guides, onsite team, peers and other available legitimate resources
  • Perform tasks assigned from Team Lead or supervisor



  • Min Nitec/ diploma in IT or related
  • Min 1 year experience in desktop support
  • Familiar with Windows OS and Printer Administration, Office 365, Active Directory, 365 Sharepoints and OneDrive support experience
  • Basic understanding of DNS, DHCP and TCP/IP
  • Experience in Linux/cloud computing will be an advantage


Competitive remuneration package will be offered to the shortlisted candidate.


Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to for priority processing.

To find out more job opportunities, visit Career Edge Asia at for all job listings.


Attn: Jace Tay (Registration No.: R1331152)


EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at for all job listings.

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