$3300 + AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: Central
Responsibilities
- Able to execute on customer service instructions and comply to carrier / agent requirement.
- Handle all sea export & import shipment bookings via different channels of communication + invoicing.
- Attend to customers’ enquiries via email wherever necessary.
- To give timely feedback to customers on freight status
- Ensure timely creation & updates for specific customers’ SOPs.
- Good understanding of customers’ profiles and handling requirements to ensure 100% compliance, 100% customer satisfaction all the time.
- Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.
- Build good business rapport with both external and internal customers.
Requirements
- Minimum Degree/Diploma in relevant fields
- 2-3 years of working Experience in Freight Forwarding company
- Knowledge of Import and Export documentation, Sysfreight, Portnet and Tradenet is a plus
- Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
More Information
- Salary Offer $2500-$3300