$5K + AWS + VB + allowance

5 working days, Mon – Fri, normal office hours

Location:  Central

 

Responsibilities

  • Liaise with CSS on the error messages received and any customer impact / corrective action to be taken
  • Manage the communication of issues reported to/through CSS, informing partners in a timely manner until an automatic process can be put in place
  • Monitoring the capacity and planning the expansion of the platform ahead of the growth in business
  • License and Domain management for platform operation
  • Create the customers and entities in the Tata portal for new customers
  • Request the Number porting – Ensure the required information is accurate and place order
  • Follow the order process in the Tata portal and communicate status to sales and partner
  • Act as the single point of contact in region for the escalation management of technical issues related to cloud products and services

 

Requirements

  • Possess at least Degree in any field
  • +5 years’ experience in the Software industry with preferably experience as Technical Sales, technical account management, customer success management in a CLOUD environment
  • Strong presales, technical account management and/or customer success management experience
  • Strong social media skills and active community involvement

 

Competitive remuneration package will be offered to the shortlisted candidate.

 

Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.

To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.

Please connect us via LinkedIn as follows for efficient messaging:

https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg

Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!

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CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg

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Career Edge Asia has emerged as a team of staffing specialists who aims to provide a one-stop staffing solution by connecting the right candidates to the right organizations across Asia Pacific regions.

Email : recruit@caed.com.sg

Engineering & Technical Division : engr@caed.com.sg

IT & Telecommunication Division : infocomm@caed.com.sg

Phone : (65) 6846 0056

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