$4900 + AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: East
Responsibilities
- Process new orders and order changes within set service level agreements via Oracle Order Management System
- Monitor Oracle alerts for order import, pricing or shipping error and rectify the errors promptly
- Manage the incoming emails request in the mailboxes and respond to questions regarding order status, order changes, price and schedule availability, tracking information etc.
- Manage database of customer master setups, customer item cross-reference and traffic profiles in Oracle
- Proactively monitor order holds status, communicating any issues to customers/Customer Operations Account Managers
- Responsible to identify customer order data issues between systems and perform some preliminary investigation before escalating to higher management and IT for further trouble-shooting and resolution
- Understand and apply various VAT/Resale Tax requirements on selected orders to ensure tax compliance to various countries/region tax regime
- Independently process RMA and replacement order request from customer/Customer Operations Account Managers and Customer Quality Engineers according to SOP within set SLAs and SOX requirements
Requirements
- Degree/Diploma in relevant fields
- 1 to 2 years of equivalent related experience in Oracle/SAP
- Able to multi task on daily operational responsibilities as well as project related work in a deadline driven environment
- Good communication skills and positive mindset
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
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Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
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- Salary Offer $2500-$4900
