- Handle and manage all calls escalate by helpdesk
- Adhere to provided Service Level Agreement (SLAs) and understand clients system and application
- Update all calls to helpdesk team and update the latest status
- Resolve IT related issues pertaining to desktops/laptops
- ITE/Diploma in Information Technology / Computer Science
- Preferably at least 1 year experience on site support
- Possess ITIL is a plus
- Knowledge in WIN and MAC OS
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to firstname.lastname@example.org for priority processing.
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
- Salary Offer $2500 – $2800