Network Helpdesk Engineer S$3000 +Bonus – Ref: SK

1 Year Contract (Renewable)
8 Hour rotating Shift
Location: Tai Seng
Salary Range: S$3000 +Bonus
(Attractive welfare benefits)

Responsibilities

• To Maintain, Troubleshoot and provide technical Support for End User (Including but not limited to Phone, Onsite and By Electronic Means).
• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Diagnose and Resolve Technical Issues in accordance with Standard Operating Procedures
• Maintain and monitor daily performance of wireless and network infrastructure; Log fault calls and other modes of communication and ensure prompt and timely follow up
• Incident testing and replacement of faulty equipment when required
• Provide training to users, engage in updates and write ups on various training and technical manuals
• Render assistance and support to Network Engineers.

Requirement:

• BSc/BA in Information Technology, Computer Science or similar qualifications
• Familiar computer systems, mobile devices and other tech products will be advantage
• Experience with help desk technician or customer support role
• Organized, self-motivated, enthusiastic, Excellent communication skills and proven rapid learning capability 
• Ability to diagnose and resolve basic technical issues
• able to work 8hour rotating shift based on duty schedule (including weekend if tasked to be on duty).
  (For shift after office hour , can support from home)
  

Interested applicants, please send your updated CV in MS Words format stating your last drawn and expected salaries, notice period and reason for leaving last employment and email to recruit36@caed.com.sg for priority processing.

Attn: Stephanie Kuek (SK)
(Registration No:  R1983949)

CAREER EDGE ASIA PTE LTD
EA Licence Number:  13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg  for all job listings.
Email:  Infocomm@caed.com.sg

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