$16K + AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: North
Responsibilities
- To record all customer spares and repair demand in the system (taking into account the different criticality of the item) and perform the adequate follow up ensure the on time delivery to the Customer.
- Manage and supervise the delivery of unserviceable/repairable items from the Customer to designated Repair/Overhaul facility, creating and updating the necessary “Repair Notification” in the IT Tool. Provides feedback to the Customer for the estimated delivery date (EDD) of the serviceable unit. The MSSR shall notify any problem or delay that might be identified at any stage of the repair order.
- Upon resolution of the repair, closure in IT systems and according to Airbus procedures, the repair management process.
- Detect and pursue the resolution of any blockage that may happen in the regular Repair process, notifying any bigger problem that may be identified, at any stage of the flow that may affect the Turnaround Time (TAT) of the repair and the Customer mission success
- Anticipation of the materials needed for scheduled maintenance activities or planned deployments.
- Liaise with the Customer to ensure the timely delivery of serviceable items, following the Customer’s request. The MSSR will also ensure that the items are delivered with the appropriate shipping and quality documentation.
- Supports the reception and acceptance process of the material shipped, and provides a first-level support for the on-site resolution of any discrepancy found.
- Handle all documentation related to “Export Control” controlled items, to ensure compliance and timely expedition of materials subject to such regulation. Perform all necessary checks related to ensure the compliance with all Export Control regulations, following Export Control guidelines.
Requirements
- Degree/Diploma in relevant fields
- 8 years of working experiences in relevant field
- Experienced in Customer Services, knowledge working with customer in Asia Pacific Region is a plus
- Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
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More Information
- Salary Offer $10,000-$16,000
