IT SUPPORT ANALYST ($4600-$6400/AWS/VB)ref: AC

$6400 + AWS + VB + allowance

5 working days, Mon – Fri, normal office hours

Location: North

 

Responsibilities

  • Proactively monitor end of day batch in both distributed & mainframe environments for a suite of applications
  • Ensure start of day and end of day checks are performed per deadlines
  • Ensure application/batch incidents logged in ServiceNow are resolved in a timely fashion
  • Ensure Incidents requiring L3 support are escalated quick and tracked through to closure
  • Any repeated incidents are escalated with a problem ticket for permanent fix
  • Attend to changes/releases in a timely manner, reduce change execution times by planning implementations with parallel work streams where required
  • Identify opportunities to reduce manual work and drive efficiencies
  • Always adhere to TD’s standards and policies & follow disaster and business recovery plan

 

Requirements

  • Diploma in Information Technology or related discipline
  • Minimum 3 years of relevant experience.
  • Knowledge of operating systems (Windows, UNIX (AIX, Linux, and Solaris), iOS, z/OS) and Cloud technologies is a plus.
  • Excellent communication and interpersonal skills

 

Competitive remuneration package will be offered to the shortlisted candidate.

 

Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.

To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.

Please connect us via LinkedIn as follows for efficient messaging:

https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg

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CAREER EDGE ASIA PTE LTD
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To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg

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Career Edge Asia has emerged as a team of staffing specialists who aims to provide a one-stop staffing solution by connecting the right candidates to the right organizations across Asia Pacific regions.

Email : recruit@caed.com.sg

Engineering & Technical Division : engr@caed.com.sg

IT & Telecommunication Division : infocomm@caed.com.sg

Phone : (65) 6846 0056

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