IT Helpdesk Engineers ($2k – $3k +AWS+VB/ Raffles Place) Ref: JT

Salary Range: $2K-$3K+ AWS+VB
Location: Raffles Place 
• 5.5 days work week (alternate Saturday)
• Staggered working hours between 8am and 7pm
12 months contract
  • •Provide solutions to simple issues reported by end users over remote assist by phone or network remote control
  • Responsible for providing remote technical assistance and support related to computer systems, hardware or software
  • Responds to queries runs diagnostic programs, isolate problems, determines and implements solution
  • Applies understanding and knowledge of information systems products and services to assist users
  • Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems
  • Prioritizes issues using appropriate escalation procedures, and coordinates referrals to technical, professional or service personnel as needed
  • Focus on SLA and solution process
  • Minimum Diploma in Information Technology.
  • At least 1 year experience in IT technical onsite support.
  • Ability to communicate clearly both verbally and in writing

Competitive remuneration package will be offered to the shortlisted candidate.

Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to for priority processing.
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To find out more job opportunities, visit Career Edge Asia at for all job listings.
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