$2800 + AWS + VB + allowance
5 working days, Mon – Fri , normal office hours
Location: Kallang
Responsibilities
- To provide 1st level of support via hotline calls and emails with SLA and provide efficient and timely technical support to end-user
- To log all customer requests into internal ticketing system and escalate any unresolved issue to 2nd and 3rd level engineers for further resolution
- To monitor Linux & Windows system on AWS and Azure cloud
- To follow up on the progress of all outstanding issues until closure and perform other IT related duties when assigned by the management
Requirements
- Min Nitec/ diploma in IT or related
- Min 1 year experience in desktop support
- Familiar with Windows OS and Printer Administration, Office 365, Active Directory, 365 Sharepoints and OneDrive support experience
- Basic understanding of DNS, DHCP and TCP/IP
- Experience in Linux/cloud computing will be an advantage
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit21@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg