Customer Service Representative ( $3000-$4200/AWS/VB )ref: TJ

 

$4200 + AWS + VB + allowance

5 working days, Mon – Fri, normal office hours

Location: North

 

Responsibilities

  • Daily production and non-production order releases/ Schedule Request Form (SRF) within 4 hours. After office hours, the measurement starts from next working day.
  • Drive Customer Service Index to improve operational indices for customers.
  • Purchase Order Management. Acknowledge purchase orders within 24 hours, cancel redundant purchase orders and ensure correct shipping address. Ensure there is always an active purchase order.
  • Assist Account Manager with customer’s material liability (EXOB – Excess and Obsolescence) to minimize STATS ChipPAC revenue exposure.
  • Provide accurate WIP visibility. Update and analyze WIP projection by every Wednesday. Highlight any potential issues in missing month end shipment.
  • Meet or exceed budget plan and forecasted revenue. Ensure production and service billings and invoiced promptly with minimal debit / credit notes.
  • Liaise with Shipping on inbound/outbound requests.
  • Any other ad-hoc duties assigned

 

Requirements

  • Minimum Diploma in any discipline.
  • Minimum 3 years of working experience, preferrably in the area of Customer Service in sub-contractor manufacturing environment.
  • Candidates with strong logistics background are welcomed
  • Friendly, patient, good interpersonal and communication skills.

 

Competitive remuneration package will be offered to the shortlisted candidate.

 

Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.

To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.

Please connect us via LinkedIn as follows for efficient messaging:

https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg

Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!

Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg

 

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Career Edge Asia has emerged as a team of staffing specialists who aims to provide a one-stop staffing solution by connecting the right candidates to the right organizations across Asia Pacific regions.

Email : recruit@caed.com.sg

Engineering & Technical Division : engr@caed.com.sg

IT & Telecommunication Division : infocomm@caed.com.sg

Phone : (65) 6846 0056

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