Customer Service Officer (Call Centre / $2.5K – $3K+AWS+VB) (JL)

Full Time Central February 27, 2020 Admin & Customer Service - Call Centre/ IT-enabled services/ BPO

Location: Central

Work Week: 5 Days

Salary Range: $2.5K – $3,000 + AWS+VB

Responsibilities

Lead a team of customer service officers to provide quality customer services
Attend to incoming calls, emails and letters regarding any enquiries as well as addressing to any feedbacks
Prepare and collate reports and presentations
Coordinate and manage schedules, filing important documents and communicating relevant information
Monitor the team’s progress, identify shortcomings and propose improvements
General administrative support

Requirements

Diploma in any discipline
At least 2 years’ experience in Customer Service / Call Centre
Well-organized and responsible with an aptitude in problem-solving
Proficient in MS Office (Words, Excel)

Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit21@caed.com.sg for priority processing.

Attn: Jean Lim

Registration No: R1988607

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg

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