$2600 + AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: East
Responsibilities
- Attend to phone-in enquires and/or emails and correspondences from the Public.
- Resolve enquiries in a timely, efficient, and professional manner.
- Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
- Handling and managing of escalation issues in a proficient manner.
- Build sustainable relationships and engage customers by taking the extra mile.
- Perform other duties and responsibilities that may be assigned to you by the management .
- Any other ad-hoc duties assigned
Requirements
- Minimum Degree/Diploma in relevant fields
- Minimum 2 years of relevant experience.
- Proficient in MS Office applications with excellent keyboard skills
- Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
More Information
- Salary Offer $2000-$2600