Customer Service Executives X 3 (Call Centre / $2K – $3K +AWS+VB) Ref: JL

• Lead a team of customer service officers to provide quality customer services
• Ensure service teams are activated and deployed to site whenever a service call is received
• Attend to incoming calls, emails and letters regarding any enquiries as well as addressing to feedbacks.
• Coordinate and manage schedules, filing important documents and communicating relevant information.
• Monitor the team’s progress, identify shortcomings and propose improvements
• Provide Administrative support

• Diploma in Business or any related field
• At least 2 years’ experience of customer service / telemarketing / administrative.
• Well-organized and responsible with an aptitude in problem-solving
• Proficient in MS Office (Words, Excel)

Competitive remuneration package will be offered to the shortlisted candidate.