Customer Sales Executive (Inbound Call Centre) ($2400-$3200/AWS/VB )ref: AK

$3200 + AWS + VB + allowance

5 working days, Mon – Fri, normal office hours

Location:  Central

Responsibilities

• all customer enquiries, sales, post-sale customer service and on-going customer relationship management.
• delivering an excellent level of customer service to maximize sales, customer satisfaction and retention.
• developing relationships with customers to maximize sales potential and ensure total customer satisfaction.
• Ensure daily and monthly KPIs are met and exceeded.
• Be the key contact point for all customers. Deliver fantastic service and sell to new and existing customers using the phone as your main communication tool, apart from email and live chats.
• Manage all incoming calls for pre-sales enquiries, sales, post-sale customer service enquiries and requests.
• Perform outbound follow-up calls to customers to help deepen relationships and cross-sell, upsell our products and services.
• Solving customer problem by answering their enquiries   

Requirements

• BCP, PGI and COMGI certified candidates preferred. Successful candidates without certifications must aim to obtain the mentioned certification before commencement of employment.
• Strong PC skills required to handle an array of fast pace tasks.
• Good communication skills, energetic and sales oriented.
• Insurance call centre work experience preferred.

Competitive remuneration package will be offered to the shortlisted candidate.

Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.

To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.

Please connect us via LinkedIn as follows for efficient messaging:

https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg

Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!

Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg

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