Customer Program Asst Manager / Executive [logistics services company] ( $5000-$6000/AWS/VB )ref: TJ

 

$6K + AWS + VB + allowance

5 working days, Mon – Fri, normal office hours

Location: Islandwide

 

Responsibilities

  • Regional responsibility in South Asia & Oceania, proactively managing Customer Program in onboarding new business successfully with Overseas Regional Bloc and Network offices through sustainable account program across various industries.
  • Manage and lead country team in customer new business implementation through sustainable program across region.
  • Review and establish Customer business On-boarding to prepare and enhanced implementation formats (Project Plan layout, SOP and WIs template) in total alignment and compliance to SLAs such as contract term, KPIs, billing, EDI milestones requirements, etc.
  • Co-ordinate rates validation with RAM and tender/pricing groups to ensure proper application for new business and customer program
  • Organize, conduct and engage conference call meetings with internal/external stakeholders to roll-out smooth business implementation
  • Ensure most efficient business program in place to attain highest level of productivity and customer satisfaction.
  • Identify improvement area, develop and execute action plan with clear timeline to monitor the efficiency of new process.
  • Support RAM on day-to-day customer escalation, including troubleshooting.

 

Requirements

  • Target driven and achieving budget.
  • Effective with time management and prioritisation.
  • Flexible attitude and ability to adapt to changes.
  • Strong organizational and process skills.

 

Competitive remuneration package will be offered to the shortlisted candidate.

 

Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.

To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.

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To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg

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Career Edge Asia has emerged as a team of staffing specialists who aims to provide a one-stop staffing solution by connecting the right candidates to the right organizations across Asia Pacific regions.

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