$3800 + AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: Central
Responsibilities
- Deliver personalized service over the telephone/email to customers in the call centre in an effective and efficient manner.
- Support clients in the on-boarding process and provide support post-on-boarding
- Ability to understand customers’ needs and provide appropriate solutions and attention promptly
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction.
- To adhere to professional standards of behaviour & conduct in dealing with customers.
- Solicit customers’ feedback and identify problem trends for improvement actions.
- Work with the different business units to address and resolve issues for customers
- Any other ad-hoc duties assigned
Requirements
- Diploma in any discipline
- 3 – 5 years of relevant experience.
- Experience as a Customer Support Specialist or similar client service role.
- Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
More Information
- Salary Offer $2500-$3800