$4K+AWS + VB + allowance
5 working days, Mon – Fri, normal office hours
Location: West
Industry: IT
Responsibilities
- Work on call center tickets that come in via phone or email or onsite
- Monitor and manage system alerts and notifications, and respond accordingly through service tickets
- Support technical issues involving System, Hypervisor and Storage
- Level 1 & 2 technical support at the System & Storage level: System and Storage connectivity and security
- Basic remote access solution implementation and support: VPN, and RDP, Team Viewer or Webex
- Product knowledge of Microsoft Windows, Active Directory, VMware vSphere, VMware vCenter, HyperV, SAN Storage, Backup Solution, AWS, Azure
- Upgrading of Hypervisor, Patching of Windows and Linux system
- Improve customer service, perception, and satisfaction and escalate service requests that require Senior Engineer level support
Requirements
- Min. diploma in IT
- Min 2 years related experience
- Excellent written skills and ability to communicate verbally via the telephone with clients and vendors
- Understanding of operating systems, business applications, printing systems, and network systems
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit21@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
https://www.linkedin.com/in/career-edge-asia-pte-ltd-558a18139/?originalSubdomain=sg
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CAREER EDGE ASIA PTE LTD
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To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
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