$3,500 – $4,500+AWS+VB
Location: Central
Responsibilities
- Work on call center tickets that come in via phone or email or onsite
- Monitor and manage system alerts and notifications, and respond accordingly through service tickets
- Support technical issues involving System, Hypervisor and Storage
- Level 1 & 2 technical support at the System & Storage level: System and Storage connectivity and security
- Basic remote access solution implementation and support: VPN, and RDP, Team Viewer or Webe
- Upgrading of Hypervisor, Patching of Windows and Linux system
- Escalate service requests that require Senior Engineer level support
- System documentation maintenance and review
Requirements
- Product knowledge of Microsoft Windows, Active Directory, VMware vSphere, VMware vCenter, HyperV, SAN Storage, Backup Solution, AWS, Azure.
- Understanding of operating systems, business applications, printing systems, and network systems
- Understanding of support tools, techniques, and how technology is used to provide IT services
- Service awareness of all organization’s key IT services for which support is being provided
Competitive remuneration package will be offered to the shortlisted candidate.
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit23@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
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To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
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