2 Year Contract (Renewable)
Office Hour, Mon-Fri
Location: near Upp Changi MRT station
Salary Range: S$23000 +Bonus
(Attractive welfare benefits)
Responsibilities
- Provide 1st Level Technical Support to users over phone on technical issue or via remote assistance tool and emails
- Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely Manner
- May be required to cover onsite support as and when necessary.
- Coordinates and delivers voice circuits to remote locations.
- Respond positively to change requirements and drive continual improvement of support practices
Requirement:
- Diploma in Information Technology or similar qualifications
- Min. 9 Months / 1 year of experience in IT service desk environment or related experience
- Relevant technical IT expertise and skills in latest Windows, Linux & MAC OS
- Good problem solving and interpersonal skills, self-awareness, self-control, and motivated in customer handling.
- Organized, self-motivated, enthusiastic and proven rapid learning capability
- Willing to work on staggered shifts and on Saturdays (around 2 Saturdays/mth & rotating afternoon shifts based on schedule)
Competitive remuneration package will be offered to the shortlisted candidate.
Interested applicants, please send your updated CV in MS Words format stating your last drawn and expected salaries, notice period and reason for leaving last employment and email to recruit36@caed.com.sg for priority processing.
Attn: Stephanie Kuek (SK)
(Registration No: R1983949)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: Infocomm@caed.com.sg
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More Information
- Salary Offer $2300+Bonus
